Welcome to kopkeys.com, which provides website features and other services to you when you visit or hop at www.kopkeys.com, use our products or services, or use software provided by us in connection with any of the foregoing. kopkeys.com provides the Terms of Service(Collectively "the Services") to you subject to the conditions set out on this document. Please read the following terms and conditions carefully before using the Services!
Terms and Conditions
The use of the Services and/or access to the Site are subject to the terms and conditions contained herein, including the Privacy Rules, the Product Listing Rules and all other terms and conditions in relation to the use and/or operation of the Site that may be published from time to time by kopkeys.com. By using the Site or Services you signify your agreement to be bound by these Regulations. You are requested not to use the Site or any Service if you do not accept the Regulations.
These services provided by kopkeys.com are subject to the Service, but do not include any other terms and conditions specified or mentioned by you. You must ensure that you understand these contents and agree to be bound by the Service. Any new features, upgrades, changes or packages added to the current service will also be subject to the Service. kopkeys.com reserves the absolute right to change, modify, delete, update or suspend the Service (or any part of it) without notifying you in advance. If you do not accept the Service, or violate the Service, kopkeys.com has the right to terminate, suspend or cancel the Service provided to you.
• The user has to sign in to access and use the the Site. kopkeys.com reserves its right to restrict access to or suspend the provision of Services (including but not limited to any functions and/or feature of the Site) without prior notice to you in advance.
• Services can be different for different countries or regions. No guarantee is given to the effect that a Service or functionality of a certain type or reach will be available for all Users.
• You may not misuse the kopkeys.com Services. You may use the kopkeys.com Services only as permitted by law. The licenses granted by kopkeys.com terminate if you do not comply with the Regulations or laws.
• You must be 18 years or older to use the Service. If you are under 18 years old, you need to have Parental consent or involvement. You must provide your full legal name, current region/country, a valid email address, and any other information needed in order to complete the sign up process. All information provided by you shall be true, accurate, current and complete. Sometimes we can ask additional information from the customer.
• You are responsible for ensuring your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that happen under your password or account, whether or not you have authorized such activities or actions. kopkeys.com cannot and will not have duty for any loss or damage from your failure to maintain the security of your account and password.
• kopkeys.com sold all activation codes and items covered by the warranty are used on the PC. If it does not work on a Mac We will not refund, replace, or exchange an item.
• The services provided by kopkeys.com are available and accessible by this website. All information provided by you shall be true, accurate, current and complete.The services currently provided by kopkeys.com include but will not be limited to the following: Activation Code and PC game sales and / or any other service available by kopkeys.com from time to time.
• Game / Software codes are sent solely via email and our online distribution Autokey, and by buying any game / software code on kopkeys.com you agree for kopkeys.com to keep the original retail box of the game. Physical products are shipped using the conventional post office. Shipping time to European countries takes usualy around 3 - 5 working days. All shipments are insured and are recommended which means we will always recieve a receipt from the post office confirming the proof of postage and delivery.
• Game / Software codes and Physical products are shipped worldwide.
• Game / Software codes are shipped with no extra cost. Physical products shipping costs are sent at a flat-rate 2 EUR, or sometimes free, depending on the product. You can see the final cost at the check-out.
If a shipment is returned with no delivery to our logistic office the customer will have to pay extra for resending the package to any new address assigned by him.
1.5 Physical Product Ship Policy
A. The time frame of an order delivery is divided into two parts:
• Processing time: 3-7 Days
• Shipping time: 14~30 Days
B. Shipping methods: tandard Shipping Free /Priority Line / Express Shipping
Bzfuture Standard Shipping Free
Bzfuture Priority Line 5 EUR
Express Shipping 10 EUR
Note: Affected by Covid-19, there will be some delay on the delivery.
Products guarantees, returns and refunds, refund and Cancellation Rights:
• Most of the products have 12 months guarantee period in which kopkeys.com replaces or refunds any product damage or disfunction caused by the producer of the product. If you experience any difficulties with the product you have purchased contact us first with your problem description accompanied with screenshots or photos made by a digital camera to give us a clear ideato assess the situation. It might take up to 30 days to process your request since we will have to contact our suppliers.
• Any returned physical goods shipping costs are covered solely by the customer. kopkeys.com is not obliged to cover these costs.For game and software codes, once the code has been delivered and used by the customer there is no return or refund of any kind.
• Payments made by Bank Transfer, Bitcoin, Dogecoin, LTC, and all other kinds of crypto-currency are non-refundable, except in the form of 'store credit' if the order meets the refund eligibility requirements as stated elsewhere in these terms & conditions.
• By agreeing to these terms and conditions, you hereby consent to kopkeys.com providing you with your purchased CD Keys as soon as your payment arrives or any such time it deems appropriate, which may be before the end of the cancellation period provided for by The Consumer Protection (Distance Selling) Regulations 2000, as amended by The Consumer Protection (Distance Selling) (Amendment) Regulations 2005, (collectively, the 'Regulations') (the cancellation period under the Regulations is normally up to seven working days from the day after the contract was concluded, although this can be extended in some circumstances). In agreeing to this term when collecting the key, you agree to waiver your right to cancel this service and claim a refund as per the Regulations as soon as you have activated the product key you purchased.
• kopkeys.com reserves the right to cancel any incoming order which it might believe to be of suspicous nature (such as unauthorised / fraud payments etc). Similar paid orders are refunded and the goods are not delivered.
• At our discretion, we can cancel orders for customers only when the key has not yet been collected via our online system. You will be charged a small fee by the payment provider if you request a cancellation from us due to changing your mind or making an error when ordering.
• We cannot cancel orders if you have already received the activation code, as there is no way to re-sell that item.We cannot cancel or refund an order, just because you don't enjoy / like the product. Once you activate the code, it is permanently binded to your account, therefore we cannot refund you if you simply didn't enjoy the game.
• If you want to cancel a pre-ordered game, the refund will only be processed on the day after the release date of the game.
• Payments made by Paysafecard can only be refunded to Store Credit, which you can use to spend in-store. Please note that refunds to your Payment Card, Money Bookers or PayPal incurs a merchant services refund fee of ￡1. We cover this charge for you only if the failure to complete the order is our fault. - Store credit avoids this charge. - By requesting a refund to your payment account you are agreeing to cover the merchant services fee. (unless the fault for non-completion of the order is ours).
Other General Conditions
• kopkeys.com reserve the right to modify, suspend or terminate the Service for any reason, without notice at any time. kopkeys.com shall not be liable to you or any third parties should kopkeys.com exercise our right to modify, suspend or terminate the Service or any part thereof. kopkeys.com reserve the right to refuse to provide the Service to anyone for any reason at any time.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by kopkeys.com.
• You expressly understand and agree that kopkeys.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service. In no event shall kopkeys.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.
• We try our best to deliver all products on time, however; in the unlikely event of a product or service being delivered later than promised, you are entitled to a full refund if you have not already received the item. This does not however entitle you to any form of additional compensation for 'damages' or any other reason. You agree that only a full refund would be applicable, without any form of additional compensation or interest.
• The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because kopkeys.com have no control over such sites and resources, you acknowledge and accept that kopkeys.com is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that kopkeys.com does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that kopkeys.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
• All trademarks, service marks, trade names, logos and icons (collectively "Trademarks") displayed on our site are registered and unregistered Trademarks of kopkeys.com and others. Nothing contained in our site should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trademark displayed on our site without the written permission of kopkeys.com or such third party that may own the Trademarks displayed on our site. Your use of the Trademarks displayed on our site, or any other content on our site, is strictly prohibited.
• The entire content of this site which consists of inter alia text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, the trademark 'Autokey', graphics, logos, buttons, icons and any software (the "Site Content") is proprietary to kopkeys.com or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content is proprietary to kopkeys.com and is protected under international and domestic copyright laws.
• Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any kopkeys.com customer, kopkeys.com employee, member, or officer will result in immediate account termination.
• The failure of kopkeys.com to exercise or enforce any right or provision of the Service shall not constitute a waiver of such right or provision. The Service constitutes the entire agreement between you and kopkeys.com and govern your use of the Service, superseding any prior agreements between you and kopkeys.com.
• We are not responsible if information made available on this site is not accurate, complete or current.
• Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Company name: KOPKEYS Inc.